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I am currently on a deal and my bills are supposed to be £19 per month.
I am being charged £24.76 for payment for my landline.
I don't understand why this has happened and i can't raise a ticket.
any advise would be greatly appreciated.
Go to the fix.
Welcome to the forums. I can see a call barring charge has been applied to your bill. You can view your bill in full detail here
Let us know if you need any further assistance.