Issue with my bill

[#1]

Hi

I am currently on a deal and my bills are supposed to be £19 per month.

I am being charged £24.76 for payment for my landline.

I don't understand why this has happened and i can't raise a ticket.

any advise would be greatly appreciated.

[#2 · Accepted solution]

Hi @Lisacam381

Welcome to the forums. I can see a call barring charge has been applied to your bill. You can view your bill in full detail here

Let us know if you need any further assistance.