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Issue changing product

Darksoul
Browser
Posts: 1
Registered: ‎10-03-2021

Issue changing product

Hi all,

 

My broadband contract is due to expire on the 16th but when I go to my account I get the following message

 

"An error has occurred

You can't change your products for the moment, our system may be updating. Please try again later."

 

I did as it said and I've been trying since last Friday to no avail. Obviously with the contract coming to an end I'm eager to explore my options.

 

Any help would be greatly appreciated.

1 REPLY 1
Strat
Community Veteran
Posts: 31,305
Thanks: 1,627
Fixes: 565
Registered: ‎14-04-2007

Re: Issue changing product

@Darksoul  It's a common issue which requires a staff member to fix.

Hopefully one will be along shortly.

Windows 10 Firefox 105.0.1 (64-bit)