Is this correct?
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Is this correct?
06-08-2011 6:45 PM
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I hope this new BB setup has not been messed up.
Re: Is this correct?
06-08-2011 11:41 PM
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You should find detailed invoices in the Member Centre under Account details -> Transactions (link) and closed tickets explaining what is going on in Help Assistant -> View your questions (link). Click the Go button to list closed questions for the date range specified.
Re: Is this correct?
07-08-2011 2:14 PM
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Re: Is this correct?
07-08-2011 2:50 PM
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If you leave this until Monday a member of the Digital Care Team will probably be along to provide an update on what is happening.
Re: Is this correct?
07-08-2011 3:21 PM
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Re: Is this correct?
08-08-2011 2:08 PM
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Spraxyt is right, we charge you when each service goes active so you can expect respective bits of the £61 charge to be taken as that happens. Hope that does help, and if there's anything further we can do please let us know.
Re: Is this correct?
08-08-2011 2:10 PM
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Re: Is this correct?
22-08-2011 7:52 AM
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Re: Is this correct?
22-08-2011 12:16 PM
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I apologise for the delay in response. I have asked a member of our provisioning team to pick this up for you and they will be in touch shortly.
Re: Is this correct?
22-08-2011 12:22 PM
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Re: Is this correct?
26-08-2011 7:19 AM
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Re: Is this correct?
26-08-2011 10:07 AM
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I've just nudged the provisioning team, you'll have an update today. Really sorry about the delay there.
Re: Is this correct?
26-08-2011 12:01 PM
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Re: Is this correct?
26-08-2011 1:52 PM
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Re: Is this correct?
26-08-2011 3:00 PM
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