Is there anybody there? One week - no response
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- Re: Is there anybody there? One week - no response
Is there anybody there? One week - no response
08-08-2020 12:21 PM
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It's now a week since I posted two queries on here, both of which have disappeared down to page 3 without a response.
https://community.plus.net/t5/My-Account-Billing/Reward-Card-Activation/td-p/1756373
It would seem I'm not alone with these same two problems but usually this forum is excellent at solving them so I'm rather disappointed.
Anyone, please?
Re: Is there anybody there? One week - no response
08-08-2020 3:01 PM
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Yes, Plusnet staffers picking up posts etc., are getting rarer than hens' teeth these days.
Re: Is there anybody there? One week - no response
08-08-2020 3:14 PM - edited 08-08-2020 3:19 PM
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They tried to ring me but I missed the call though they replied through my account within 2 hours, so that was a nice surprise.
Hopefully they say the billing errors are now sorted but they are going to ring me back tomorrow about the card activation.
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