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Is there a problem with billing today...?

Moderator
Moderator
Posts: 18,458
Thanks: 2,835
Fixes: 226
Registered: ‎06-04-2007

Is there a problem with billing today...?

I ask as I normally have my bill produced in the early hours with the latest I could find being before 09:00.
No emails and nothing in closed tickets.
I can see my usage has been reset although no email/ticket which is normally produced just after midnight.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 151
Thanks: 23
Fixes: 1
Registered: ‎06-08-2014

Re: Is there a problem with billing today...?

Hey Mav.
It didn't run properly overnight so it was started again around 5am. Your bill should be generated any time now.
Sorry about this.
Alex
If this post resolved your issue please click the 'This fixed my problem' button
 Alex D
 Plusnet Help Team
Moderator
Moderator
Posts: 18,458
Thanks: 2,835
Fixes: 226
Registered: ‎06-04-2007

Re: Is there a problem with billing today...?

No problem.
Thanks for the quick response Smiley

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still