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Is there a problem with billing today...?

Moderator
Moderator
Posts: 16,832
Thanks: 1,940
Fixes: 133
Registered: 06-04-2007

Is there a problem with billing today...?

I ask as I normally have my bill produced in the early hours with the latest I could find being before 09:00.
No emails and nothing in closed tickets.
I can see my usage has been reset although no email/ticket which is normally produced just after midnight.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 140
Registered: 06-08-2014

Re: Is there a problem with billing today...?

Hey Mav.
It didn't run properly overnight so it was started again around 5am. Your bill should be generated any time now.
Sorry about this.
Alex
Moderator
Moderator
Posts: 16,832
Thanks: 1,940
Fixes: 133
Registered: 06-04-2007

Re: Is there a problem with billing today...?

No problem.
Thanks for the quick response Smiley

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still