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Is the online billing system down?

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Grafter
Posts: 40
Thanks: 9
Fixes: 1
Registered: ‎02-12-2016

Is the online billing system down?

Trying to access the bills on my mum's broadband account but all I'm getting is

There has been an issue; please consult your system administrator 

2 REPLIES 2
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Grafter
Posts: 40
Thanks: 9
Fixes: 1
Registered: ‎02-12-2016

Re: Is the online billing system down?

Update: it seems to be back now, got the bills downloaded.

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Plusnet Help Team
Plusnet Help Team
Posts: 778
Thanks: 104
Fixes: 58
Registered: ‎02-05-2017

Re: Is the online billing system down?

Hi @brightonbelle, thanks for getting in touch.

 

Apologies for the issues you've had accessing the bills, though I'm delighted to see this now seems to be resolved.

 

If we can assist with anything else, don't hesitate to let us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team