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Is it just me?

ArthurDent
Grafter
Posts: 170
Thanks: 2
Registered: 25-02-2013

Is it just me?

Am I the only guy confuzzled about the Products & Services page of Accounts?
It seems to show a partial and random assortment of transactions, in no discernible sequence.
In my case it also shows delivery and charge of £40 for a netgear router.
Er no - not requested, never delivered and (so far) not charged.
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Is it just me?

Quote
In my case it also shows delivery and charge of £40 for a netgear router.

Did you receive a Technicolor 582n from us?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
ArthurDent
Grafter
Posts: 170
Thanks: 2
Registered: 25-02-2013

Re: Is it just me?

Yes indeed, Chris, the Technicolor fibre version . . . at no charge!
I invite you to study the summary page for my a/c, which I maintain to be of no value for the reasons already given.
But perhaps the billing app needs some tlc. As a quick example, whilst I was on adsl invoices showed Talk Anytime as £0 and Call plan as £4.50. That was actually for Talk Anytime. Something similar appears now I'm on fibre.
Potentially confuzzling, but not a hassle because. regardless, I cast a beady eye over every invoice as it turns up.