Internet issues

[#1]

Hello,

I keep getting the error http://failed.billing.plus.net/apps/payment/failed when trying to go to most websites and internet is quite slow and sometimes web pages don't load with this issue. I've tried clearing my cache etc but it's not sorted it.

Any ideas?

[#2]

Just to clarify I've logged in to my account and it has the latest payment details in it.

[#3]

Moderators Note
This topic has been moved from ADSL Broadband to Accounts / Billing.

[#4]

Hi there, thanks a lot for reaching out. As my response contains billing information which is specific to your account, I've sent you an email to the address registered on our system. Please review and feel free to reach out if you have any further queries.

-Adam