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Incorrect early termination charge old account

Jaimecc1
Interested
Posts: 1
Registered: ‎09-04-2020

Incorrect early termination charge old account

Hello, I have been sent an email with an ETC - when I moved I had a new account created, so effectively left the old contract.

It's quite a significant amount of money, so I'd rather it was cancelled entirely instead of waiting for it to be taken by DD and then having to request a refund...which is the advice I've seen on the forums here.

Anyone had any luck with something like this?