Incorrect billing - no reply since 1 March

[#1]

I was wondering whether anyone else has had a problem with being overcharged when changing to new products. My Question #81309204 has been unanswered since 1 March, and I was hoping this would be a beautiful relationship. 

[#2]

Similar to the lack of response I have to my charging issue see http://community.plus.net/forum/index.php/topic,125112.0.html

[#3]

Hi Spacie,
Sorry for the delay I've just replied.
Merlin I though I'd replied to you yesterday? I'll be taking another look shortly either way.