I moved home earlier this month, and my bills for September and October are incorrect. I should have been paying £24.99 per month up to 10th October 2022, then £27.99 after 10th October 2022. i.e. a £3 uplift on the previous contract to cover the engineer costs to move home.
I should also have a member referral discount of £1.25 pm
My latest invoice #00002092963-054 looks crazy, it has multiple line items, a "positive" discount and totals £57.16.
Please can someone fix my billing and raise a credit against the overpayments?