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Incorrect bill

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Newbie
Posts: 1
Registered: ‎03-04-2020

Incorrect bill

Hi

I have received my monthly bill via email today which should total £23.99 but the total comes to £34.98?

I have not missed any payments or received any extra charges - even the breakdown of line rental etc on the bill adds up to £23.99 so I don't understand why the total is at £34.98.

I have tried to ring and cannot get through- I appreciate the circumstances at the moment and will patiently await your response to fix this. Thanks!