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Incorrect Missed Payment on Credit Score?

spiritofjazz
Newbie
Posts: 1
Registered: ‎28-02-2023

Incorrect Missed Payment on Credit Score?

My credit score has just taken a hit because of a reported missed payment from PlusNet but it's a Direct Debit from my bank account, which has had funds in it?

I can't find any unpaid bills in my account or on the app, I don't understand how I've had a missed payment reported or how to fix it.

1 REPLY 1
csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 333
Thanks: 128
Fixes: 25
Registered: ‎01-12-2020

Re: Incorrect Missed Payment on Credit Score?

Hi @spiritofjazz 

 

I'm really sorry you've received report on your credit score, I've dropped you a PM just looking for some more info regarding your query. 

 Curtis Smith
 Plusnet Help Team