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Incorrect Bill

FIXED
iannewson
Rising Star
Posts: 75
Thanks: 22
Fixes: 3
Registered: ‎15-01-2016

Incorrect Bill

I'm coming up to the last month of my contract . Today I checked my account and to my shock I have been billed £57.13 instead of the £37.14 I was expecting!!!! 

 

Please can this be looked into 

 

Ian

3 REPLIES 3
iannewson
Rising Star
Posts: 75
Thanks: 22
Fixes: 3
Registered: ‎15-01-2016

Re: Incorrect Bill

7 days and no response?  🙄

jab1
Legend
Posts: 16,549
Thanks: 5,198
Fixes: 244
Registered: ‎24-02-2012

Re: Incorrect Bill

Sorry, @iannewson  - they're all 'very busy'.

John
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Incorrect Bill

Fix

Hey @iannewson,

I'm sorry to hear that you've encountered this issue. I've had a look into this and logged a response via a support ticket, which can be accessed here.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team