Incorrect Bill Today

[#1]

My bill today is £13.98. I'm a few months into an 18 month contract and bills to date have been £11.99. Today's bill  says there are £1.99 in calls. I don't use the wired phone and in any case there are no calls listed in the recent calls tab (all categories are £0.00).

Will someone from PN please have a look and let me know what's going on?

[#2 · Accepted solution]

Hi @quelquod, thanks for your post.

On checking the bill I'm able to see a number of calls on page 3 of the bill.

The 'Recent Calls' tab should have an option for you to choose which invoices calls you'd like to view - is that not showing for you?

[#3]

Thanks for that @OskarPapa - must be wife problems again, I'll have a word! 

No tab options on my 'recent calls' though, just the zero calls I mentioned above. I'll try a different browser - this was on Safari.

[#4]

Let us know if you experience the same issue on other browsers @quelquod

Thanks