In contract how much to leave?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- In contract how much to leave?
In contract how much to leave?
03-02-2019 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm locked in an 18 month contract which is now costing me over £37 per month!
There are so many cheaper options out there including an offer from both BT & Virgin. My circumstances have recently changed as I've since been diagnosed with cancer & need to cut down costs where ever possible. I need the broadband but its so expensive. Can anyone please tell me how much would I be penalized to break the contract and leave?
Thanks
M
Re: In contract how much to leave?
03-02-2019 11:46 AM - edited 03-02-2019 11:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At a guess, I would say it is however many months left x monthly payment. So if 6 months in, you have 12 months left. 12x £37 = £444. If you only have a few months of your contract left, it may be worth looking into the move, but not if you have a large amount left.
Mark
Re: In contract how much to leave?
03-02-2019 3:13 PM - edited 03-02-2019 3:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The charges are set out here under 'Broadband and Phone Early Termination Charges' : https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: In contract how much to leave?
03-02-2019 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderator's Note(s)
Thread moved from Fibre Broadband to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: In contract how much to leave?
03-02-2019 5:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You could try contacting the Customer Options Team on 0800 013 2632 selecting option 1 then option 2 (If you are thinking of leaving) to discuss re-contracting on a better deal. No harm in trying.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: In contract how much to leave?
04-02-2019 10:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi MMoor1@
We're really sorry to hear about your health.
Please contact our Customer Options team as advised by Baldrick1@
They will be able to discuss options with yourself and break down any cancellation charges for yourself.
Kind Regards
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- In contract how much to leave?