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In Contract Discount Disappeared
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In Contract Discount Disappeared
23-10-2015 6:44 AM
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My 2 year contract for Fibre Unlimited Extra has 7 months left to run. Could someone from Plusnet explain why my agreed discount of £4.99 has suddenly disappeared from my latest bill?
Thanks
Thanks
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Re: In Contract Discount Disappeared
23-10-2015 12:45 PM
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Hi bellerby,
Thank you for bringing this to our attention. I have applied a ticket to your account with reference 113092863 which out lines the correction of your account.
Thank you for bringing this to our attention. I have applied a ticket to your account with reference 113092863 which out lines the correction of your account.
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Re: In Contract Discount Disappeared
23-10-2015 12:50 PM
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Thank you for correcting this so quickly Ben, much appreciated.
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Re: In Contract Discount Disappeared
23-10-2015 1:37 PM
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No problems, just get in contact with us if you need any further assistance and we'll be more than happy to help.
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