Impossible to contact anyone
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Impossible to contact anyone
Impossible to contact anyone
14-11-2018 1:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've been trying to contact PlusNet for over a week because of a billing issue. Every time I try there's at least a half hour wait on the phone (I don't have the time to stay on hold that long), the online support is never available, and there's no email address on the website.
Any suggestions?
Re: Impossible to contact anyone
14-11-2018 2:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
For CHAT to work you must disable your browser POP UP blocker first for service to function.
Re: Impossible to contact anyone
14-11-2018 5:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @YorkSB, sorry to hear you are having trouble getting through to our Customer Support teams. We can offer assistance over this support channel, if you leave a brief outline of the issues you are facing below we can take a look for you.
Re: Impossible to contact anyone
15-11-2018 10:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unless I'm mistaken my monthly payment hasn't gone out of my account for this month, I was wondering why and when the next one is due..?
Re: Impossible to contact anyone
15-11-2018 6:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Impossible to contact anyone