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If only...

daveplus
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Registered: ‎25-08-2010

If only...

‎20-04-2021 5:33 PM - edited ‎20-04-2021 5:34 PM

https://octopus.energy/blog/struggling-to-pay/ is how my Energy provider deals with payment issues.

This is civilized and puts people before pounds.

All utility companies should emulate Octopus.

Dave

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Baldrick1
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Re: If only...

‎20-04-2021 5:54 PM

This is a totally different situation. Electricity supply is considered essential and is not switched off if you don’t pay, a pre payment meter is fitted to stop the situation getting worse. So it is not putting people before profit.

Broadband/phone are not essential.

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