If only...
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If only...
20-04-2021 5:33 PM - edited 20-04-2021 5:34 PM
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https://octopus.energy/blog/struggling-to-pay/ is how my Energy provider deals with payment issues.
This is civilized and puts people before pounds.
All utility companies should emulate Octopus.
Dave
Re: If only...
20-04-2021 5:54 PM
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This is a totally different situation. Electricity supply is considered essential and is not switched off if you don’t pay, a pre payment meter is fitted to stop the situation getting worse. So it is not putting people before profit.
Broadband/phone are not essential.
Moderator and Customer
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