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I would like to cancel the BT sports app please.

arlene22
Newbie
Posts: 2
Registered: ‎14-02-2021

I would like to cancel the BT sports app please.

I cannot find out how to do this - 30 minutes on phone then cut off!!!!

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,037
Thanks: 4,565
Fixes: 1,165
Registered: ‎11-01-2008

Re: I would like to cancel the BT sports app please.

Unless a staff member picks this up, you’re stuck with trying to do it over the phone.
There isn’t a way to cancel it in the member centre.
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If it fixed it click 'This fixed my problem'
arlene22
Newbie
Posts: 2
Registered: ‎14-02-2021

Re: I would like to cancel the BT sports app please.

Thanks for letting me know - looks like I'll be setting aside some time tomorrow again then.... how annoying that they don't allow you to remove this add-on online. They allow you to manage all other add-ons in the portal, but not BT Sports....