I switched but Plusnet is trying to overcharge me
My contract with plusnet broadband/phone ended on 15 march 2021, now I'm with Shell. But plusnet is threatening me saying that I need to make a £30 payment to avoid any restrictions to my service.
Re: I switched but Plusnet is trying to overcharge me
@Michael3456 What is the £30 charge supposed to cover have Plusnet explained what it is? If you are no longer with Plusnet I don't see how they can do anything to restrict your service. The useless billing system has probably messed up again.
If you switched on the 15th March you will not have received your final bill from Plusnet, it comes about 20 days after you have left so I should wait for that.