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I still have 'PAYMENT DUE' flag on my account.

alan659882
Rising Star
Posts: 97
Thanks: 12
Fixes: 1
Registered: ‎04-02-2011

I still have 'PAYMENT DUE' flag on my account.

‎14-12-2018 11:03 AM

Can someone take another look at my ticket #184681842

It was sent to the billing team to investigate on 27th November but nothing has happened.

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Saltariva
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 43
Fixes: 1
Registered: ‎25-04-2017

Re: I still have 'PAYMENT DUE' flag on my account.

‎14-12-2018 2:47 PM

Hi @alan659882

 

Thank you for getting in touch. I'm sorry that the issue has not yet been resolved.

 

I have updated your account with further information which can be viewed by clicking here.

 

Please do not hesitate to get back in touch if we can be of further assistance.

 

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