I need to know my contract end date.

[#1]

Hiya @lucy5, I'm sorry that you are experiencing issues with the link. 

If not already done, I would advise to open a browser and log into your Plusnet account online and then go to your email and follow the link afterwards.

Alternatively, as @dvorak has mentioned you can give our Customer Options Team a call and they'll be more than happy to help you  

[#2]

Hello,

Would it be possible for me to get confirmation of my contract end date?

my home page lists a 2 month contract... which implies that i am now out of contract... however i have not received any emails from yourselves around the contract ending.

Thanks

[#3]

Hi there,

I'm really sorry for the confusion with your contract end date. I've dropped you an e-mail to confirm this which you can also view logged here > https://www.plus.net/wizard/?p=view_question&id=223565726

If you have further issues or there's anything else you need help with, feel free to get back to me and I'll be happy to help.

[#4]

@Gandalf wrote:

We've got this issue logged (ref: MC-1877) with our Digital Team.

I can't say when it will be fixed but it's definitely on our radar to fix as soon as possible. 

Hey all, I thought I'd post back to confirm that we've fixed this issue and the correct contract start/end dates should now be showing in your Member Centre. Any issues though let me know! Cheers