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I'm moving home and trying to contact plusnet
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I'm moving home and trying to contact plusnet
13-10-2015 9:13 AM
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I trying to contact plus net online. I'm struggling with the phone as I have hearing difficulties. Is there a way to do this online?
Message 1 of 6
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Re: I'm moving home and trying to contact plusnet
13-10-2015 10:12 AM
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You could try live chat which is done via typing. To access this log in to the Plusnet member centre and click Contact Us on the top of the window. Follow the instructions.
David
Message 2 of 6
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Re: I'm moving home and trying to contact plusnet
13-10-2015 11:10 AM
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if you use an adblocker you'll need to whitelist the PN site for it to work.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 3 of 6
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Re: I'm moving home and trying to contact plusnet
13-10-2015 11:31 AM
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Can the live-chat team handle house moves? I'm sure I remember people being told they need to use the phone for this in the past.
Message 4 of 6
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Re: I'm moving home and trying to contact plusnet
20-10-2015 11:50 AM
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Unfortunately he web chat team can't issue house move orders.
To contact the team please call 0800 013 2632 and they are open between 8am-8pm Monday to Friday, Saturdays from 9am-7pm and Sundays from 9am-6pm.
To contact the team please call 0800 013 2632 and they are open between 8am-8pm Monday to Friday, Saturdays from 9am-7pm and Sundays from 9am-6pm.
Message 5 of 6
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Re: I'm moving home and trying to contact plusnet
20-10-2015 12:15 PM
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In the past a request such as
would have had a far more sympathetic response than
Quote from: Strove I trying to contact plus net online. I'm struggling with the phone as I have hearing difficulties. Is there a way to do this online?
would have had a far more sympathetic response than
Quote from: Ben Unfortunately he web chat team can't issue house move orders.
To contact the team please call 0800 013 2632 and they are open between 8am-8pm Monday to Friday, Saturdays from 9am-7pm and Sundays from 9am-6pm.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 6 of 6
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