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I'm literally being hounded for money by a debt collector for a bill I do not owe Plusnet

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Hooked
Posts: 8
Registered: ‎05-02-2020

Re: I'm literally being hounded for money by a debt collector for a bill I do not owe Plusnet

The debt collectors have been in my case again. It seems they are unable to read without knowing the first line of my current address!!! This is ludicrous!! I suggest you get on the phone and tell them to back off or Watchdog will be MY next call!!!!!!! You have agreed to waiver the non-existent charge - well it’s that in my world!
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Plusnet Help Team
Plusnet Help Team
Posts: 17,834
Thanks: 5,637
Fixes: 952
Registered: ‎21-04-2017

Re: I'm literally being hounded for money by a debt collector for a bill I do not owe Plusnet

Thanks for getting back to us @Caypol 

Unfortunately I cannot discuss this in public due to data protection. I've just tried to give you a ring but there was no answer. I've discussed this with a colleague and I've added a reply regarding this to your support ticket Here.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team