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I have issue with online payment

abdallah
Newbie
Posts: 1
Registered: ‎28-07-2021

I have issue with online payment

when i login to my account and try to pay my bill the error show The account has no invoice in Failed Billing

 

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,227
Thanks: 6,541
Fixes: 1,474
Registered: ‎11-01-2008

Re: I have issue with online payment


Moderators Note


This topic has been moved from Chat to My Account/ Billing 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,410
Thanks: 10,065
Fixes: 1,577
Registered: ‎21-04-2017

Re: I have issue with online payment

Thanks for your post @abdallah and welcome to our Community Forums.

I'm sorry to see you've had issues trying to make a payment online.

I can see you've since spoken to us over the phone and we've got that sorted for you.

Let us know if there are further issues or anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet