Have you been charged the 'out of contract' rate because your contract is due to expire ? (note that charges are a month in advance)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
OK, that does sound like a billing hiccup. I suggest calling customer services.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
