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I didn't get my referral discount

wivenhoe6
Grafter
Posts: 37
Registered: 26-05-2015

I didn't get my referral discount

Hi, I recently referred a relative to PlusNet and after being billed today I have noticed that the discount hasn't been applied.
Can you help?
Thanks
5 REPLIES
wivenhoe6
Grafter
Posts: 37
Registered: 26-05-2015

Re: I didn't get my referral discount

Sorry, the above post was sent from Wivenhoe6 account (should have been sent from Wivenhoe1 account!)
Thanks
catelliott
Grafter
Posts: 242
Registered: 05-02-2015

Re: I didn't get my referral discount

Hi there Smiley
I am sorry about this, I've sorted you a £1.25 refund this month, and the referral discount should appear as normal on your next invoice Cheesy
wivenhoe1
Newbie
Posts: 9
Registered: 27-10-2010

Re: I didn't get my referral discount

Thanks for this!
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: 29-01-2014

Re: I didn't get my referral discount

Any chance my referral can be looked at "soulza" is the releative i referred he did send it in a ticket becasue he did not know my username
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: I didn't get my referral discount

Ah ok, I think it was missed as it was added to an unrelated ticket. I'll go sort that out.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff