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I didn't get my referral discount
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I didn't get my referral discount
07-06-2015 3:49 PM
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Hi, I recently referred a relative to PlusNet and after being billed today I have noticed that the discount hasn't been applied.
Can you help?
Thanks
Can you help?
Thanks
Message 1 of 6
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Re: I didn't get my referral discount
07-06-2015 3:51 PM
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Sorry, the above post was sent from Wivenhoe6 account (should have been sent from Wivenhoe1 account!)
Thanks
Thanks
Message 2 of 6
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Re: I didn't get my referral discount
10-06-2015 12:29 PM
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Hi there
I am sorry about this, I've sorted you a £1.25 refund this month, and the referral discount should appear as normal on your next invoice
I am sorry about this, I've sorted you a £1.25 refund this month, and the referral discount should appear as normal on your next invoice
Message 3 of 6
(429 Views)
Re: I didn't get my referral discount
12-06-2015 9:38 PM
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Thanks for this!
Message 4 of 6
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Re: I didn't get my referral discount
15-06-2015 10:15 PM
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Any chance my referral can be looked at "soulza" is the releative i referred he did send it in a ticket becasue he did not know my username
Message 5 of 6
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Re: I didn't get my referral discount
18-06-2015 10:09 AM
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Ah ok, I think it was missed as it was added to an unrelated ticket. I'll go sort that out.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 6 of 6
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