cancel
Showing results for 
Search instead for 
Did you mean: 

How to remove BT Sport App

FIXED
pricehubert
Interested
Posts: 1
Registered: ‎03-02-2020

How to remove BT Sport App

I signed up for the BT Sport App ages ago, but the process seemed broken. I have never used the app nor has it appeared on my bills. Then I got an email today saying I'm going to be charged £10 per month for it. I want to remove it, but cannot find any way on the website ... How do I do this?
7 REPLIES 7
dvorak
Moderator
Moderator
Posts: 27,797
Thanks: 5,810
Fixes: 1,401
Registered: ‎11-01-2008

Re: How to remove BT Sport App


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: How to remove BT Sport App

Fix

Hi @pricehubert, thanks for getting in touch.

 

I've provided a support ticket on the with regards to your BT Sport. You can view this here

 

Regards

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
Brocher
Browser
Posts: 1
Registered: ‎05-05-2020

Re: How to remove BT Sport App

Morning, I’m trying to find a way to do the same- I’m wanting to remove the BT Sport bolt on from my account.

 

thanks.

plusnettony
Pro
Posts: 2,188
Thanks: 47
Fixes: 18
Registered: ‎24-07-2014

Re: How to remove BT Sport App

@Brocher Please see this link and reply back to the ticket. I'll see the reply and sort it for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
DaddyCool
Interested
Posts: 1
Registered: ‎22-05-2020

Re: How to remove BT Sport App

I want to also remove the BT Sport add-on from my account, buy there isn't an option to do this online.

 

Please can you help.

mjloughrey
Interested
Posts: 1
Registered: ‎25-05-2020

Re: How to remove BT Sport App

Hi,

I would like to remove the BT Sport App. I’ve tried calling and contacting Plusnet on Twitter but no joy. Would you be able to remove it for me please?

Thanks

tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: How to remove BT Sport App

Thanks for bearing with us, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment for a month via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... . As soon as things change we’ll be in touch.

 Noor
 Plusnet Help Team