How to pay final invoice after moving abroad
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How to pay final invoice after moving abroad
26-08-2020 2:29 PM
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Hi,
I tried to reach the Plusnet customer service through Twitter twice, with no response.
I moved out of the UK into Egypt and cancelled my broadband service. However, I received an email about a final bill for £1.32 that needs to be paid by calling an 0800 number.
Unfortunately, this number is only accessible from within the UK. Moreover, I do not have a phone subscription yet here.
Is there an alternative way to settle this bill?
Thanks
Re: How to pay final invoice after moving abroad
26-08-2020 2:37 PM
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This topic has been moved from ADSL Broadband to Accounts / Billing.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: How to pay final invoice after moving abroad
02-09-2020 8:53 PM
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You could try +44 345 140 0200 instead.
Sign up for a UK voice over IP phone number with Sipgate and, once you've put £10 on the account, it will cost you 1.2p/minute to phone most UK numbers.
Re: How to pay final invoice after moving abroad
22-09-2020 11:14 AM
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Thank you, I was able to speak to someone. However, they are now telling me to wait for the billing department to get back in touch. If all goes smoothly from here, I will mark the issue as fixed.
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