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How to find if I am on a 12 month discount

crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

How to find if I am on a 12 month discount

Hi I signed up to phone and broadband 12 months ago and pay a discounted broadband, but I have been trying to find out if this is a 12 month discount or ongoing.
I have been having a look through my account details but all that seems to show is the current discount but not how long it will run, so anyway to find out these details ?
Thanks
Btw name is crobertbailey
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: How to find if I am on a 12 month discount

basically all special offers are time limited so the answer is that it isn't ongoing
crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

Re: How to find if I am on a 12 month discount

Oh we'll time to look for a better deal then ( if there is one available)
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: How to find if I am on a 12 month discount

Always worth giving our Customer Options team a shout to see if they're able to arrange anything for you?