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How to claim reward card?

CLANKILLER
Hooked
Posts: 7
Thanks: 2
Registered: ‎16-07-2020

How to claim reward card?

Hi,

 

i got offered a £70.00 reward card when switching to you guys but i have no clue how to claim it? No information at all in any of my emails from you.

 

Can anyone shed some light on this please. Thanks

4 REPLIES 4
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: How to claim reward card?

Moderators Note
This topic has been moved from General Chat to Accounts / Billing.
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CLANKILLER
Hooked
Posts: 7
Thanks: 2
Registered: ‎16-07-2020

Re: How to claim reward card?

Am I going to get a answer here or what?
MisterW
Superuser
Superuser
Posts: 14,410
Thanks: 5,324
Fixes: 383
Registered: ‎30-07-2007

Re: How to claim reward card?

@CLANKILLER  you'll find most of the information here https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/?_ga=2.15531254.1538519695.1594917529...

You should get an email about 10 days after your account goes live, to claim the reward.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

CLANKILLER
Hooked
Posts: 7
Thanks: 2
Registered: ‎16-07-2020

Re: How to claim reward card?

Nearly 2 weeks and still no email