How to cancel call plan before renewing?
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How to cancel call plan before renewing?
06-01-2020 5:08 PM
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When I log in to my account it comes up with an offer of a new contract for £23.99. I am out of contract and currently paying £30.98 including a £5 call plan. I want to cancel this call plan before renewing however when i try to renew it will only give the option to renew at £30.98, no option to cancel the call plan? I hope this makes sense! All I want is the £23.99 deal without the call plan! Thanks for any help
Re: How to cancel call plan before renewing?
07-01-2020 2:10 PM
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Hi @TraceyP, thanks for getting in touch.
It looks like you've since been in touch with our Support Team and a re-contract has been processed for you.
Let us know if we can help with anything else.
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