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How to answer a question

Newbie
Posts: 2
Registered: ‎09-11-2018

How to answer a question

Hi,
I've just joined Plusnet and have been asked a question but can see nowhere to answer it?
The question came via email and is asking which of my two lines are they to take over?

4 REPLIES 4
Community Veteran
Posts: 20,520
Thanks: 2,986
Fixes: 44
Registered: ‎06-11-2007

Re: How to answer a question

@Iandgriffiths  Best way would be to get on to "Live Chat" sometime after 6pm as it will be quieter then...

https://www.plus.net/help/chat/

 

You may get a message saying your browser is blocking live chat... in which case. I suggest you download and install OPERA or Internet Explorer, and use them  "as is" with no settings applied.  It is easier than trying to figure out what is blocking  . keep either, or both as "standby" browsers and use only for Live Chat in future needs.

 

Moderator
Moderator
Posts: 24,561
Thanks: 4,413
Fixes: 1,126
Registered: ‎11-01-2008

Re: How to answer a question


Moderators Note


This topic has been moved from Chat to My Account 

 


 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: How to answer a question

Hi @Iandgriffiths,

 

Thanks for your post.

 

If you can PM me your account username, I can check the account and then post a link to the question for you.

 

 

Newbie
Posts: 2
Registered: ‎09-11-2018

Re: How to answer a question

Hi There,

Thanks for your reply but I got it sorted earlier.

Many thanks

 

Ian