How to answer a question
09-11-2018 2:36 PM - edited 09-11-2018 2:39 PM
I've just joined Plusnet and have been asked a question but can see nowhere to answer it?
The question came via email and is asking which of my two lines are they to take over?
Re: How to answer a question
09-11-2018 2:46 PM - edited 09-11-2018 2:46 PM
@Iandgriffiths Best way would be to get on to "Live Chat" sometime after 6pm as it will be quieter then...
You may get a message saying your browser is blocking live chat... in which case. I suggest you download and install OPERA or Internet Explorer, and use them "as is" with no settings applied. It is easier than trying to figure out what is blocking . keep either, or both as "standby" browsers and use only for Live Chat in future needs.