How much???
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- Re: How much???
14-01-2019 9:39 PM - edited 14-01-2019 9:41 PM
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Can anyone explain this please? I am NOT going to pay this...2 charges for Fibre Extra, 2 charges for Line Rental and both different amounts. Is it the 1st of April already?
Growing old is inevitable...But growing up is optional.
Fixed! Go to the fix.
Re: How much???
15-01-2019 7:58 AM
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Moderators Note
This topic has been moved from Fibre to My Account / Billing
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Re: How much???
15-01-2019 10:29 AM
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Re: How much???
15-01-2019 12:20 PM
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I have replied to your ticket. Your reply doesn't explain why my bill is nearly double what was stated over the phone, You (PN) have now put me overdrawn on the account that the bill is paid from and I'm now going to be charged for it. I was told over the phone my bill would be around £28 to £29...then is billed at £50. If this carries on I will have no option or hesitation in taking this matter further.
Growing old is inevitable...But growing up is optional.
15-01-2019 2:26 PM
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I have responded to your query via the open ticket on your account. This will explain what the charges are. You can check the response here
Please get in touch if you have any further questions.
Regards,
Aisha
Re: How much???
15-01-2019 3:52 PM
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Thank you for sorting this out and your kind reply to the ticket.
Growing old is inevitable...But growing up is optional.
Re: How much???
15-01-2019 4:05 PM
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You're welcome! - Always here to help
Don't hesitate to get in touch if you have any queries in the future.
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