How much will my monthly line rental be?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- How much will my monthly line rental be?
How much will my monthly line rental be?
30-08-2021 12:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know this question has been asked by other people but could you clarify for me, please. I have an 18 month unlimited broadband contract running from 23 August 2020 to 22 February 2022. Meanwhile my annual line rental saver expires next month on 22 September. I did telephone Plus.net for clarification and received the written reply: "As per our discussion, once your line rental saver expires and moves to a monthly basis, you will be able to see the breakdown in the member centre." I paid £197.88 (or £16.49 per month) at the last Saver renewal, although my Plus.net account seems to suggest £209.88.
Re: How much will my monthly line rental be?
30-08-2021 1:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Eliza, thanks for getting in touch and I'm sorry to hear you didn't get a clear cut answer when asking this billing query previously.
I've looked into your account and although I can't answer your query on here, I've raised a ticket on your account with the information you're after that can be seen here.
(This should have also sent you an email notification.)
I hope this helps and if there's anything we can help you with moving forwards then please don't hesitate getting back in touch.
Re: How much will my monthly line rental be?
30-08-2021 2:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you, Ben, and I have since received your reply to my email address. You've clarified how much my monthly line rental will be.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- How much will my monthly line rental be?