cancel
Showing results for 
Search instead for 
Did you mean: 

How long?

Jpderv
Newbie
Posts: 1
Registered: 18-11-2016

How long?

Plusnet failed to take payment from my account today but it was due to updating my payment details to I've done this and just want to know long its going to be before my internet is back on? Thank you Smiley
2 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: 20-08-2016

Re: How long?

Quickest way to get this resolved is to speak to the live chat team here

James

Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: How long?

Welcome to the forums @Jpderv

If you haven't had this resolved yet, and if you private message me with your account username I will see what I can do tomorrow.

[Edit]

I can see that you've contacted us since this post and we're monitoring the direct debit payment.

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support