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How long?

Jpderv
Newbie
Posts: 1
Registered: ‎18-11-2016

How long?

‎18-11-2016 6:02 PM

Plusnet failed to take payment from my account today but it was due to updating my payment details to I've done this and just want to know long its going to be before my internet is back on? Thank you Smiley
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geek26
Aspiring Pro
Posts: 192
Thanks: 30
Fixes: 2
Registered: ‎20-08-2016

Re: How long?

‎19-11-2016 8:39 AM

Quickest way to get this resolved is to speak to the live chat team here

James

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Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: How long?

‎19-11-2016 7:32 PM - edited ‎20-11-2016 9:51 AM

Welcome to the forums @Jpderv

If you haven't had this resolved yet, and if you private message me with your account username I will see what I can do tomorrow.

[Edit]

I can see that you've contacted us since this post and we're monitoring the direct debit payment.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
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