cancel
Showing results for 
Search instead for 
Did you mean: 

How long to wait for a new router?

Highlighted
Newbie
Posts: 2
Registered: 2 weeks ago

How long to wait for a new router?

Hi

 

I've been waiting over 7 working days for a new router to arrive - is there any way of checking the status? My account simply says dispatched.

 

Thanks

4 REPLIES 4
Highlighted
Grafter
Posts: 48
Thanks: 12
Fixes: 2
Registered: ‎14-08-2019

Re: How long to wait for a new router?

once it's despatched it comes first class post, so usually next day or the day thereafter, for most people.

Highlighted
Newbie
Posts: 2
Registered: 2 weeks ago

Re: How long to wait for a new router?

That doesn't sound good - is there any way of requesting another to be sent without spending all day waiting to get through on the phone? 🙂

Highlighted
Grafter
Posts: 48
Thanks: 12
Fixes: 2
Registered: ‎14-08-2019

Re: How long to wait for a new router?

Buy it now on Ebay? 😀

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 305
Thanks: 37
Fixes: 17
Registered: ‎30-03-2020

Re: How long to wait for a new router?

Hi there @Poppy002 Smiley I understand since this post, you've called in and had your router ordered here.

 

Please get back in touch if you have any further issues Smiley

 Noor
 Plusnet Help Team