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How long to confirm fibre install appointments?
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How long to confirm fibre install appointments?
21-08-2012 7:12 AM
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Hi,
How long does it usually take for confirmation of a fibre installation appointment to be received from BT?
I have a provisional appointment booked, but I am waiting for it to be confirmed and I wonder how long that process takes.
(Ticket #58732835 if any kind folk from PlusNet take a look.)
Thanks
Alex
How long does it usually take for confirmation of a fibre installation appointment to be received from BT?
I have a provisional appointment booked, but I am waiting for it to be confirmed and I wonder how long that process takes.
(Ticket #58732835 if any kind folk from PlusNet take a look.)
Thanks
Alex
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Re: How long to confirm fibre install appointments?
21-08-2012 12:22 PM
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Hi AlexM,
I have checked your date and it has been confirmed for the 05/09/12 AM slot. It can take around 48 hours to confirm normally, but this can be dependent on work-load.
You ticket #58732835 will updated accordingly.
Chris
I have checked your date and it has been confirmed for the 05/09/12 AM slot. It can take around 48 hours to confirm normally, but this can be dependent on work-load.
You ticket #58732835 will updated accordingly.
Chris
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Re: How long to confirm fibre install appointments?
21-08-2012 12:30 PM
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Hi Chris,
Many thanks for checking up for me and for confirming the date.
I had tried to find out this answer in the FAQs and other information about the Fibre Installations, but had failed. Maybe there is room for a small update to them to help others looking for the same sort of information.
Alex
Many thanks for checking up for me and for confirming the date.
I had tried to find out this answer in the FAQs and other information about the Fibre Installations, but had failed. Maybe there is room for a small update to them to help others looking for the same sort of information.
Alex
Message 3 of 3
(276 Views)
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- How long to confirm fibre install appointments?