How long do Plusnet need to change the direct debit details on the account
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How long do Plusnet need to change the direct debit details on the account
11-01-2018 12:00 PM
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I tried search and haven't found the answer and the change Direct Debit page on my account doesn't help
Ii isn't a problem I just would like to give enough time and, while I am on the subject which date should I be starting from
- the invoice date or when it actually leaves the bank account
Re: How long do Plusnet need to change the direct debit details on the account
11-01-2018 12:06 PM
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How long do Plusnet need to change the direct debit details on the account
@Oldjim You've been here long enough to know that you shouldn't ask trick questions
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: How long do Plusnet need to change the direct debit details on the account
11-01-2018 12:29 PM
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From what I've read on the fora @Oldjim I'd say anything up to 10 days, and I would go by the earliest date, which I assume is the Invoice.
Re: How long do Plusnet need to change the direct debit details on the account
11-01-2018 8:27 PM - edited 11-01-2018 8:27 PM
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How long do Plusnet need to change the direct debit details on the account
A direct debit instruction can take up to 10 working days to be setup.
while I am on the subject which date should I be starting from
- the invoice date or when it actually leaves the bank account
A direct debit usually processes a payment within 7 working days from when it's submitted to your bank, which, due to the direct debit guarantee, is 3 working days after your invoice date.
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