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How long do Plusnet need to change the direct debit details on the account

Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

How long do Plusnet need to change the direct debit details on the account

I tried search and haven't found the answer and the change Direct Debit page on my account doesn't help

Ii isn't a problem I just would like to give enough time and, while I am on the subject which date should I be starting from

-  the invoice date or when it actually leaves the bank account

3 REPLIES
Superuser
Superuser
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Registered: ‎30-07-2007

Re: How long do Plusnet need to change the direct debit details on the account

How long do Plusnet need to change the direct debit details on the account

@Oldjim You've been here long enough to know that you shouldn't ask trick questionsGrin

Community Veteran
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Registered: ‎16-10-2014

Re: How long do Plusnet need to change the direct debit details on the account

From what I've read on the fora @Oldjim I'd say anything up to 10 days, and I would go by the earliest date, which I assume is the Invoice.

Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: How long do Plusnet need to change the direct debit details on the account

How long do Plusnet need to change the direct debit details on the account

A direct debit instruction can take up to 10 working days to be setup.

 

while I am on the subject which date should I be starting from

-  the invoice date or when it actually leaves the bank account

A direct debit usually processes a payment within 7 working days from when it's submitted to your bank, which, due to the direct debit guarantee, is 3 working days after your invoice date.

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 Anoush Mortazavi
 Plusnet Help Team