How do you contact plusnet customer services if no one answers the phone

[#1]

My BB contract finishes on June 10th. Customer services are not answering the phone. I want to stop receiving BB and end my phone call packages but keep my landline.

Is it possible to do this online?.

Most of what I have seen online is to upgrade services not down grade them. 

Evenually when my prepaid landline rental finsihes in December I will want to port my number to another service provider.

Plusnet havne't done anything wrong, its' just that mobile broadband is my better option.

[#2]

That would have been possible some years ago, but now you can't have a Plusnet landline without broadband.  😒

[#3]

I want to stop receiving BB and end my phone call packages but keep my landline.

I'm afraid that PlusNet , like most ISP's, don't offer a phone only product.

[#4]

Just got through to plusnet on the phone (different number).

I can either end all services with PN on June 10th and no extra charge but loose six months landline rental saver

or pay £10.99 per month for broadband till end of line rental saver.

Not great choices.

Looks like I will be using voip and mobile phones sooner than expected.

[#5]

Moderators Note

This topic has been moved from Home Phone to My Account/ Billing