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How do i request a EPP code from PlusNet

FIXED
Eserim
Rising Star
Posts: 388
Thanks: 17
Registered: ‎01-08-2007

How do i request a EPP code from PlusNet

Any ideas how I request a EPP code from PlusNet for my hosted domains?  

Nothing on their help pages and several posts here with differing advice/problems depending on age of thread

Cheers

Eserim

 

5 REPLIES 5
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 76
Registered: ‎06-08-2018

Re: How do i request a EPP code from PlusNet

@Eserim,

 

Are you requiring this code to transfer your domains away? If so you can request this by raising a ticket here

 

It actually doesn't look like you'd need an EPP code, though, as the domains listed are .co.uk domains. If you're transferring away you just need to notify us which domain(s) you're moving and the IPS tag of the new provider (by raising a ticket ).

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Eserim
Rising Star
Posts: 388
Thanks: 17
Registered: ‎01-08-2007

Re: How do i request a EPP code from PlusNet

Ta - the site I am moving to seemed to indicate the code was needed - but I'll go through their process and see what happ3ens when it sees it as a co.uk address.

JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 76
Registered: ‎06-08-2018

Re: How do i request a EPP code from PlusNet

Fix

No problems @Eserim,

 

Normally the process is that your current provider update the IPS tag with your chosen new providers tag. Once this is updated they can push through a name server change and complete the transfer from us to them. The process normally takes a day or so. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
Eserim
Rising Star
Posts: 388
Thanks: 17
Registered: ‎01-08-2007

Re: How do i request a EPP code from PlusNet

OK - the 1&1 wizard was misleading and it was just a tag change at the PN side, so I've put a call in.


Many thanks

MasterOfReality
Plusnet Help Team
Plusnet Help Team
Posts: 1,640
Thanks: 275
Fixes: 57
Registered: ‎26-03-2018

Re: How do i request a EPP code from PlusNet

Thanks for letting us know, @Eserim 

 

If we can ever be of more assistance please do not hesitate to get back in touch. 

 

Kind Regards, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team