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How do i find my tickets on my account?

nigel1971
Grafter
Posts: 118
Thanks: 3
Registered: ‎20-05-2014

How do i find my tickets on my account?

Normally if i log in to my account and there is an update form the support team there is a small yellow banner with the status, now that i have replied to it and can no longer find the section or area to find where this open ticket or other ticket issues are.
Help  Undecided
3 REPLIES 3
Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

Re: How do i find my tickets on my account?

They removed the obvious links deciding that the online Chat was sufficient, bookmark http://portal.plus.net/wizard/index.html to get around that brain fart they had recently
FTTP 500 regrade from Tues 28th November
nigel1971
Grafter
Posts: 118
Thanks: 3
Registered: ‎20-05-2014

Re: How do i find my tickets on my account?

Thanks now found it although it's nearly 2 days now since i sent a message and not a response yet  Angry
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: How do i find my tickets on my account?

See http://community.plus.net/forum/index.php/topic,138400.0.html
jelv (a.k.a Spoon Whittler)
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