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How do i find my tickets on my account?
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How do i find my tickets on my account?
23-04-2015 11:58 AM
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Normally if i log in to my account and there is an update form the support team there is a small yellow banner with the status, now that i have replied to it and can no longer find the section or area to find where this open ticket or other ticket issues are.
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Re: How do i find my tickets on my account?
23-04-2015 12:02 PM
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They removed the obvious links deciding that the online Chat was sufficient, bookmark http://portal.plus.net/wizard/index.html to get around that brain fart they had recently
FTTP 500 regrade from Tues 28th November
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Re: How do i find my tickets on my account?
23-04-2015 12:26 PM
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Thanks now found it although it's nearly 2 days now since i sent a message and not a response yet
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Re: How do i find my tickets on my account?
23-04-2015 2:44 PM
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See http://community.plus.net/forum/index.php/topic,138400.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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