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How do I revert to previous allowance?

hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

How do I revert to previous allowance?

I needed extra monthly allowance last month and I paid for additional 1GB.  How do I revert to my original product of 2GB, please.  I no longer need additional usage.
Thanks,
Alex
5 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: How do I revert to previous allowance?

What package are you on, you could probably get 10G for less than you are paying now, is a long time since PN had a 2G package
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: How do I revert to previous allowance?

Hi Alex,
I've changed that for you now. It will take effect on your next billing date.
Jojo Smiley
hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

Re: How do I revert to previous allowance?

Quote from: pierre_pierre
What package are you on, you could probably get 10G for less than you are paying now, is a long time since PN had a 2G package

I am on 2 GB per month for £10 and unlimited overnight.
Alex
hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

Re: How do I revert to previous allowance?

Quote from: Joanne
Hi Alex,
I've changed that for you now. It will take effect on your next billing date.
Jojo Smiley

Thank you Jojo.
Alex
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: How do I revert to previous allowance?

See what your exchange status is http://usertools.plus.net/exchanges/
If you are on Market 2 or 3 you could get 10GB for £6.49 with free overnight usage